Refund policy

Refunds & Returns

Refund Policy

Last updated: January 2026

Our Promise: We stand behind our products. If you're not satisfied, we'll work with you to make it right.

✓

Eligible

Within 7 days, no signals accessed

✗

Not Eligible

After 7 days or signals accessed

1. Trading Tools Bundle

For purchases of our Trading Tools Bundle (Position Calculator, Trade Journal, Checklist, AI Trade Review):

• 7-Day Refund Window: Full refund within 7 days of purchase

• No Questions Asked: If you're not satisfied, contact us

• One Refund Per Customer: Limited to one refund per person

2. VIP Signals Subscription

Due to instant access to live trading signals:

• Before Access: Full refund if requested before viewing any signals

• After Access: No refunds once signals have been viewed

• Cancellation: Cancel anytime to stop future charges

Important: Once you access VIP signals or join our Telegram group, refunds cannot be issued as the digital content has been delivered.

3. Not Eligible for Refund

• VIP Signals after signals have been accessed

• Purchases made more than 7 days ago

• Accounts terminated for Terms violations

• Requests based on trading losses

4. How to Request a Refund

Step 1: Contact us on Telegram @TRADETELLERPRO

Step 2: Provide your email and order number

Step 3: We'll review within 24-48 hours

Step 4: Refund processed within 5-10 business days

5. Refund Processing

• Refunds go to your original payment method

• Credit card refunds: 5-10 business days

• You'll receive email confirmation

6. Chargebacks

Please contact us directly before initiating a chargeback. Chargebacks result in immediate account termination. We're committed to resolving issues quickly and fairly.

7. Contact Us

Need a refund? We typically respond within 24 hours.

Request Refund on Telegram →